Privacy Policy

Effective Date: July 16, 2026

At All Star Overhead Door, we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Billing and payment information

  • Service address

  • Information you provide through contact forms, emails, text messages, or phone calls

Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General location based on IP address

2. How We Use Your Information

We use your information to:

  • Provide estimates and services

  • Schedule appointments

  • Process payments

  • Respond to customer inquiries

  • Send appointment reminders

  • Provide customer support

  • Improve our website and services

  • Maintain business records

  • Comply with legal obligations

  • Prevent fraud and unauthorized activity

3. Text Messages & Email Communications

If you provide your phone number or email address, you consent to receive communications regarding:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Estimates and invoices

  • Warranty information

  • Customer support

You may opt out of promotional emails at any time by following the unsubscribe instructions included in the email. You may opt out of text messaging by replying STOP, subject to applicable messaging services.

4. Payment Information

Payments are processed using secure third-party payment processors. All Star Overhead Door does not store complete credit card numbers on its own systems.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Payment processors

  • Scheduling or customer management software providers

  • Manufacturers for warranty claims

  • Service providers assisting in business operations

  • Government agencies when required by law

  • Law enforcement when legally required

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

We may also use third-party analytics services, such as Google Analytics, to understand how visitors use our website.

You may disable cookies through your browser settings, although some website features may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

9. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request information regarding how your personal information is used.

To make a request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

All Star Overhead Door

Website: www.allstaroverheaddoors.com

Phone: (405) 568-0620

Email: allstardoorguys@gmail.com